Privacy Policy

MSC Fire Engineering is a fire safety engineering consultancy with offices in London and Belfast. We are the controller of the personal information described in this policy. You can contact us at info@mscfire.co.uk.

The only personal information we collect through this website is what you choose to send us using our contact form or by email. This may include:

• your name, email address and phone number;
• the type of enquiry and your role;
• the contents of your message, including any project details you share.

We do not ask for payment details or sensitive personal information through this website, and we ask that you do not send any.

We use this information to:

• respond to your enquiry and discuss your project;
• provide a quotation or proposal where you ask for one;
• consider a job or speculative application where you send one.

We do not use it for automated decision-making, and we do not sell it.

We process your information because it is in our legitimate interests to respond to enquiries about our services, and, where you ask us to, to take steps before entering into a contract with you. Where we rely on your consent, you can withdraw it at any time.

We do not share your information with third parties for marketing. It may be handled by service providers who help us run the website and our email and IT systems, who may only use it on our instructions. We may also disclose it where the law requires.

We keep enquiry details only as long as needed to deal with your enquiry and any resulting work, and for a reasonable period afterwards for our records. Job applications that do not progress are deleted after a reasonable period unless you ask us to keep them on file.

Under UK data protection law you have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct or delete it;
• object to or ask us to restrict how we use it;
• ask for it to be transferred to you in a usable format.

To use any of these rights, email info@mscfire.co.uk. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Our use of cookies is explained in our Cookie Policy.

We may update this policy from time to time. The latest version will always be on this page, with the date above.